Last Updated: October 10, 2025
This privacy notice for Meta Digital Services (Pty) Ltd, trading as Meta Host (“we”, “us”, or “our”), explains how and why we collect, store, use, and protect your information when you use our services (“Services”), such as when you:
Visit our website at www.metahost.co.za
Engage with us for sales, support, or other related activities
Questions or concerns? If you do not agree with our practices, please do not use our Services. You can contact us at support@metahost.co.za for any questions or requests.
This summary highlights key points. For details, use the table of contents below.
What personal information do we process? We collect personal data depending on how you interact with us. See personal information you disclose to us.
Do we process sensitive data? No, we do not process sensitive personal data.
Do we receive third-party data? No, we do not receive data from third parties.
How do we process your data? We use it to manage accounts, provide hosting services, prevent fraud, and comply with laws. See how we process your information.
Do we share your data? Only in limited cases, such as required legal or business transfers. See when we share your information.
How do we protect it? We use strong technical and organisational measures, but no system is completely secure. See how we keep your information safe.
What are your rights? Depending on your region, you may have the right to access, correct, or delete your data. See your privacy rights.
Personal information you disclose to us: We collect personal information you provide when creating an account, requesting hosting services, or communicating with us.
Includes: Name, phone number, email, username, password, billing address, and contact preferences.
Payment Data: Payment data is processed securely by our payment provider, PayFast. View their policy at payfast.io/privacy-policy.
Automatically collected data: When you visit our website, we may collect IP address, browser type, operating system, and usage data for analytics and site performance. We use Google Analytics for frontend traffic analysis, but not within client dashboards.
To manage client accounts and provide hosting services
To issue invoices and maintain service records
To detect and prevent fraud or abuse
To comply with legal or tax obligations
We do not sell or share personal data with third parties. Data may only be disclosed:
If required by law or regulatory request
During a company merger or asset transfer
Yes. We use cookies to improve functionality and measure usage. You can adjust browser settings to reject cookies, though some site features may not work as intended.
We retain data only as long as needed to provide services, meet legal obligations, or maintain business records. Once no longer required, data is securely deleted or anonymised.
We apply industry-standard security measures, including firewalls, encryption, and restricted access. While we work to protect your data, no online service is completely secure.
Our services are not intended for users under 18. If such data is collected unintentionally, we will delete it upon request.
You may request to review, correct, or delete your personal data. Contact support@metahost.co.za or submit a data access request.
You may withdraw consent at any time, but this will not affect processing done before withdrawal.
Currently, browsers do not have a uniform DNT standard, so we do not respond to these signals. If standards change, we will update this policy.
South Africa (POPIA): You have the right to access or correct your data. You may also contact the Information Regulator at:
Email: enquiries@inforegulator.org.za
Complaints: PAIAComplaints@inforegulator.org.za and POPIAComplaints@inforegulator.org.za
We may update this policy to reflect new laws or service changes. The revised date will show the latest version. Please review periodically.
Email: support@metahost.co.za
Meta Digital Services (Pty) LtdSubmit a request via our data access form or email us to review, update, or delete your data.